Compassionate Home Care in Newcastle-under-Lyme
Caring Hands & More is a local, family-run care team based in Newcastle-under-Lyme. We help older adults, people living with dementia and disabled adults to live well at home — with personal care, companionship and practical help from carers you know and trust.
Caring Today for a Brighter Tomorrow.
Why families in Newcastle-under-Lyme choose us
We are more than home care. The aim is always to help you stay independent, feel comfortable in your own home, and keep doing the things you enjoy.
Genuinely local
Newcastle-under-Lyme is our home. You will see the same familiar faces week after week, not a rotating rota of strangers.
Care that fits your routine
We learn how you like things done — your tea, your timings, your way of doing things — and keep to it.
Here for the whole family
Families are part of the team. You will always be able to ask how things are going and raise anything that needs changing.
Home care services in Newcastle-under-Lyme
Personal care, daily living support and practical help — all delivered in your own home, at times that suit you.
Areas of Newcastle-under-Lyme we cover
We provide home care across Newcastle-under-Lyme and the surrounding Staffordshire area, as well as Stoke-on-Trent and nearby communities.
Not sure whether we reach your street? Call 07871 501211 and we will confirm straight away. You can also read more about our home care in Stoke-on-Trent.
Dementia care at home in Newcastle-under-Lyme
Supporting someone living with dementia takes patience, consistency and a real understanding of the person. Our carers are trained and experienced in dementia and Alzheimer's care, and they work to familiar routines so the person feels settled rather than unsettled.
- Familiar routines and consistent, known carers
- Calm, patient communication and gentle reassurance
- Help keeping the home safe and comfortable
- Support with meals, medication prompts and personal care
- Practical guidance and breathing space for family carers
More than tasks — company and a reason to look forward to the day
Loneliness is one of the hardest parts of growing older, and it is often the first thing families notice. We build regular visits around the things a person actually enjoys — a catch-up over a cup of tea, the weekly shop, a trip out, or simply someone to talk to who is not in a hurry.
- Company, conversation and shared interests
- Shopping trips and accompanied outings
- Afternoon tea, lunch clubs and social gatherings
- Support attending appointments and community activities
- Help staying in touch with friends, family and hobbies
How to arrange home care in Newcastle-under-Lyme
Four simple steps, with no charge and no obligation at any stage.
- 1
Get in touch
Call, text or message us on WhatsApp at 07871 501211, or send an enquiry through the website. There is no charge and no obligation to talk things through.
- 2
A friendly conversation about your needs
We will ask what support would help, what matters most day to day, and which times of day would make the biggest difference.
- 3
Agree a plan together
We will suggest a practical arrangement and talk through costs clearly and openly before anything is agreed.
- 4
Meet your carer and get started
You will know who is coming and when. We keep reviewing how things are going and adapt as needs change.
What Newcastle-under-Lyme families say
Real feedback from the families and clients we support.
“Lisa stayed in our home for a week and looked after my dad who has dementia and our cats. She was excellent and went above and beyond in looking after them. My dad was very happy when we got back and felt like he had been spoiled, and our cats were very calm and took to Lisa really well. We will definitely be using this service in the future and can't recommend them enough. It was such a piece of mind knowing that our loved ones were cared for and we could really relax on holiday. Thank you so much! X”
Theresa Brame
Daughter of Client (Dementia & Respite Care)
“Absolutely thrilled to have found Lisa. What a total gem. No end to her talents. Goes above and beyond. Highly recommend. Hard to find a good reliable trustworthy service — so look no further.”
Jacqui Shaw
Client / Family
“Well, I needed an Angel of Mercy, and there landed two! Nothing is too much trouble. I put my faith into Lisa and Malky straight away — it's like having another family member that I can rely upon. These two are worth their weight in Gold 🤗 I know my Father and Vulnerable Sister are in good hands if I can't be there some time. Thank you so so much x”
Suzanna Heath
Family Member
Home care in Newcastle-under-Lyme — your questions answered
If your question is not here, just call or message us and we will answer it properly.