Personalised Home Care in Stoke-on-Trent
For families across Stoke-on-Trent, we provide warm, dependable support at home — personal care, help around the house, companionship and outings — arranged around the person, never around a rota.
More than home care — helping people live well at home, maintain their independence and stay connected to the life they love.
A care team Stoke-on-Trent families can rely on
Caring Hands & More is a small, family-run team with over 20 years of hands-on experience. We support people in their own homes across Stoke-on-Trent and the surrounding Staffordshire area, whether that is a couple of hours a week or daily help.
Visits that are not rushed
We build in enough time to do things properly — a proper chat, a proper meal, a proper job done the way you like it.
Vetted, insured carers
Every carer holds Enhanced DBS certification and our team is fully insured, so you know exactly who is coming into your home.
Support for the family too
Sons and daughters often carry the worry. We keep you informed and make sure you can raise anything, any time.
Home care services across Stoke-on-Trent
From personal care and dementia-aware support to shopping, meals and getting out and about — arranged around your needs.
Where we provide home care in Stoke-on-Trent
We work across Stoke-on-Trent and the surrounding area, alongside Newcastle-under-Lyme, Kidsgrove and Trentham.
Not sure whether we reach your street? Call 07871 501211 and we will confirm straight away. You can also read more about our home care in Newcastle-under-Lyme.
Dementia support at home in Stoke-on-Trent
Finding the right support for a loved one with dementia can feel overwhelming. We start by getting to know the person — what they enjoy, what unsettles them, and what their day used to look like — then build support that keeps those familiar rhythms going.
- Consistent carers the person recognises and trusts
- Routines that reduce confusion and anxiety
- Help with meals, personal care and medication prompts
- Dementia-friendly company, conversation and gentle activity
- An honest ear for family members who need advice or a break
Help for disabled adults and older people living alone
Some people need a hand with personal care. Some need help keeping the house in order, getting the shopping in, or getting to appointments. Others mainly need company. Whatever the balance, the goal is the same: to help you keep your independence and stay connected to the life you enjoy.
- Flexible support built around your own goals and routines
- Help around the house, with shopping and with meals
- Accompaniment to appointments, errands and days out
- Companionship that keeps friendships and interests going
- Respite cover so family carers can rest and recharge

How to arrange home care in Stoke-on-Trent
A straightforward, no-obligation process from the first phone call onwards.
- 1
Get in touch
Call, text or message us on WhatsApp at 07871 501211, or send an enquiry through the website. There is no charge and no obligation to talk things through.
- 2
A friendly conversation about your needs
We will ask what support would help, what matters most day to day, and which times of day would make the biggest difference.
- 3
Agree a plan together
We will suggest a practical arrangement and talk through costs clearly and openly before anything is agreed.
- 4
Meet your carer and get started
You will know who is coming and when. We keep reviewing how things are going and adapt as needs change.
Feedback from families we support
Genuine words from clients and their families.
“Lisa stayed in our home for a week and looked after my dad who has dementia and our cats. She was excellent and went above and beyond in looking after them. My dad was very happy when we got back and felt like he had been spoiled, and our cats were very calm and took to Lisa really well. We will definitely be using this service in the future and can't recommend them enough. It was such a piece of mind knowing that our loved ones were cared for and we could really relax on holiday. Thank you so much! X”
Theresa Brame
Daughter of Client (Dementia & Respite Care)
“Absolutely thrilled to have found Lisa. What a total gem. No end to her talents. Goes above and beyond. Highly recommend. Hard to find a good reliable trustworthy service — so look no further.”
Jacqui Shaw
Client / Family
“Well, I needed an Angel of Mercy, and there landed two! Nothing is too much trouble. I put my faith into Lisa and Malky straight away — it's like having another family member that I can rely upon. These two are worth their weight in Gold 🤗 I know my Father and Vulnerable Sister are in good hands if I can't be there some time. Thank you so so much x”
Suzanna Heath
Family Member
Home care in Stoke-on-Trent — your questions answered
Everything families ask us most often. If yours is not here, please just ask.
